The "Void Purchase Order" feature in Digital Purchase Order allows users to cancel and invalidate a purchase order that is no longer needed. This tutorial provides a clear, step-by-step guide on how to void a purchase order, ensuring that you correctly remove it from your records and prevent any further processing or issues.
Before you get started, please make sure that you have permission to void purchase orders. When you open a PO, you should see an “X” in the upper right corner. If don’t see this button, please ask your PO book administrator to give you this permission, or if you are an admin, you can make this change yourself. Simply click on your email address in the upper right corner, select “Administration” and then go to the “Users” tab. There, you can edit your own profile, and check the box “Can Void.”
Once this is done, please go back to the relevant purchase order and click the void button in the upper right corner of the PO. After confirming by clicking on the red button, your Purchase Order will be voided.
One last note: This does not mean your PO has been deleted. The PO itself still exists and can be found in the filter of voided Purchase Orders. Digital Purchase Order does not allow deletion of purchase orders. That way no Purchase Order ID can ever be lost.
If you have further questions, please send us an email at support@digitalpurchaseorder.com, or give us a call at 1.888.376 7254. We can also arrange a demo appointment with you. Simply contact us via email, and we will schedule a call at your earliest convenience.
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